> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.ebcreader.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Fix License Key Error?

Step 1: Go to **Play Store**

![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/1playstore_17tsnqj.png)

Step 2: **Search** the EBC Reader App

![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/2search_1ssoed9.png)

Step 3: Click on **Uninstall**

![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/3uninstall_1mnt1gh.png)

Step 4: Now, **Uninstall** the EBC Reader App

![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/4uninstallpop-up_h7dr8n.png)

Step 5: Reinstall the App 

![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/5reinstall_gy0b8g.png)

And that's it! The License Key error will be resolved.

![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/7getstarted_s2ym4a.png)

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```