How to change or reset my EBC Reader password on my Android App?
Step 1: Go to Login Screen and click on the Forgot Password option as shown in the image below:
Step 2: Enter your registered Email-ID or Phone Number
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/enter-number_1ihwnwd.png)
Step 3: Enter the Verification Code received on your registered Email-ID or registered mobile number.
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/enterotp_13pkixc.png)
Verification Code:
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/otp_pvdf4t.jpg)
Step 4: Enter New Password and click on Submit button
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/enternewpassword_1dheumh.png)
And that’s it! Your Password has been changed successfully.
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/success_14mufq2.png)
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/forgot-password_1ohyyjt.jpg)
Step 2: Enter your registered Email-ID or Phone Number
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/enter-number_1ihwnwd.png)
Step 3: Enter the Verification Code received on your registered Email-ID or registered mobile number.
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/enterotp_13pkixc.png)
Verification Code:
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/otp_pvdf4t.jpg)
Step 4: Enter New Password and click on Submit button
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/enternewpassword_1dheumh.png)
And that’s it! Your Password has been changed successfully.
![](https://storage.crisp.chat/users/helpdesk/website/7d8db03f648ca000/success_14mufq2.png)
If you face any other issues please call us at 1800 1800 6666 (toll-free)
Updated on: 26/06/2023
Thank you!